FAQs - Frequently Asked Questions

Do you ship outside of North America?

No. We do not currently ship outside of North America but sign up for our newsletter or follow our Instagram page and receive updates when we offer more shipping options.

How long does it take to ship?

Processing times are 1-2 business days. Shipping times to Canada are 2-8 business days. Shipping times to the US are 2-9 business days. Please note these are estimated shipping times. Shipping times are not guaranteed.

Will my order be tracked?

All US and Canadian shipments will be sent with tracking unless otherwise requested. Non-tracked shipments will be final sale. Custom order pieces will also include signature confirmation to further ensure delivery.

Do US shipments have customs and duties paid?

All US shipments will be delivered with customs and duties covered. Please note that shipments charged additional fees by USPS will be covered by the recipient.

Do you offer gift wrapping?

We do not currently offer gift wrapping for orders.

I didn't receive my package. Now what?

If you have not received your order, please refer to our shipping policies.